What Happens During Your Free Case Evaluation
Every case evaluation at Clanton Law Office is a direct, 30-minute conversation with an experienced member of our team. During the call, we review the specific facts of your situation, explain whether federal or state consumer protection laws apply, and outline what legal options are available to you.
Attorney Bill Clanton has represented thousands of consumers in Texas, New Mexico, Nebraska, and Wisconsin in cases involving credit reporting errors, identity theft, wrongful debt collection, and background check inaccuracies. We exclusively represent consumers — never banks, credit bureaus, or debt collectors.
There is no cost for the evaluation and no obligation to hire our firm. If we determine you have a viable case under the Fair Credit Reporting Act (FCRA), Fair Debt Collection Practices Act (FDCPA), or another consumer protection statute, we typically handle these cases on a contingency basis — meaning you pay nothing unless we recover compensation on your behalf.
Select Your Evaluation Type
Not sure which to choose? Pick “Other Consumer Protection Issue” and we will route your case during the call.
30 minutes
Errors on Equifax, Experian, or TransUnion reports • Mixed files • Identity theft • Deceased status • Post-bankruptcy errors
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30 minutes
Errors on employment, tenant, or criminal background reports • HireRight, Checkr, Sterling
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30 minutes
Debt collection harassment • Bank fraud • Unauthorized charges • EFTA violations • Not sure what you need
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Prefer to call? Reach us directly at (210) 226-0800
What to Have Ready for Your Evaluation
You do not need anything special to schedule, but having the following available during your call helps us assess your case faster:
- A recent copy of your credit report — free at AnnualCreditReport.com from all three bureaus
- Any dispute letters you have already sent to Equifax, Experian, TransUnion, or a background check company
- Responses you received from bureaus or creditors after disputing
- Documentation of harm — denied credit applications, lost job opportunities, or collection notices tied to the error
If you do not have these documents yet, that is fine. We can walk you through how to obtain them during the evaluation.
Common Questions About the Free Case Evaluation
How much does the case evaluation cost?
Nothing. The 30-minute case evaluation is completely free with no obligation. If you decide to move forward with a case, most consumer protection matters are handled on a contingency fee basis — you pay no attorney fees unless we recover compensation for you.
Will I speak with an actual attorney?
Yes. Every case evaluation is conducted by an experienced member of our team at the Law Office of Bill Clanton, P.C. — not an intake specialist or call center. Attorney Bill Clanton is a has represented thousands of consumers in FCRA, FDCPA, and EFTA cases.
What types of cases does Clanton Law Office handle?
We represent consumers in cases involving credit reporting errors (FCRA), debt collection abuse (FDCPA), unauthorized bank transactions (EFTA), background check inaccuracies, identity theft reported on credit files, mixed credit files, wrongful deceased status, and deceptive trade practices. We serve clients in Texas, New Mexico, Nebraska, Wisconsin, and the rest of the United States through relationships with co-counsel.
Can I schedule a consultation if I am not in San Antonio?
Yes. Case evaluations are conducted by phone or video conference. While our offices are in San Antonio (926 Chulie Dr., San Antonio, TX 78216) and Houston (717 Texas Ave, Suite 1200, Houston, TX 77002), we represent consumers throughout Texas, New Mexico, Nebraska, and Wisconsin regardless of location.
How long does it take to know if I have a case?
In most situations, we can give you a preliminary assessment during the 30-minute evaluation. Some cases require a review of credit reports or dispute correspondence before a final determination, which typically takes 3 to 5 business days after the initial call.
Law Office of Bill Clanton, P.C.
Consumer protection attorneys serving Texas, New Mexico, Nebraska & Wisconsin
San Antonio • Houston • Phone & Video Consultations Available
(210) 226-0800